Being in contact with thousands of prospects and customers, we compiled some of the most frequent questions we get on speech as a service.
How does ReadSpeaker work?
This is a generic question that has multiple answers since ReadSpeaker has a variety of different online text to speech reading solutions. For our most used solutions which are for reading web pages out loud, ReadSpeaker is a hosted service which enables web site owners to tag their web site with our code. This is similar to tagging a web site with tracking code such as Google Analytics for example. Once our code has been implemented, end users simply click on the listen button to start enjoying the speech-enabled version of your web site or mobile app. ReadSpeaker uses the latest text to speech technologies to achieve this.
Do my users have to download anything to get ReadSpeaker to work?
No, your users do not have to download anything to be able to use ReadSpeaker. What the user needs is a computer or another device such as a smartphone with Internet connection to be able to listen to your content. The user simply clicks and listens to hear what you have to say.
Does ReadSpeaker work on HTTPS sites and password protected sites?
Yes, ReadSpeaker can be set up in such a way as to speech-enable secure sites and password protected sites.
I have a Content Management System (CMS). Can ReadSpeaker easily be integrated into our CMS?
Our customers work with dozens of different content management systems and have never encountered any particular problems integrating our code within their templates. For certain content management systems we have even developed plugins to facilitate even further the ease of implementation.
How many languages can I have my web site read in?
ReadSpeaker to date can speech-enable web sites and mobile apps in 35 languages and 88 voices since we have several female and male voices for most of the 35 languages. The underlying text of your web site must be in the language that you want to have it read out loud in.
What happens if some of my content is not well pronounced?
We can create customized dictionaries (some of our solutions have that per default) so as to take into account some words that are specific to your industry jargon and that are not well read. This sometimes happens with acronyms and abbreviations for example. We can then work on your customized dictionary to have your words pronounced correctly.
How do I know how many times users have listened to my web site or mobile app?
ReadSpeaker keeps track of how many times the listen button has been clicked on per day and on which pages of your web site or mobile app. You can view your statistics in your customer portal account on a per day or month basis.
Where do you suggest we put the listen button?
We recommend that our listen button should be close to the content and the heading so that there is an immediate mental link between the content that is read out and the listen button that is displayed.
Do we have to use your listen button?
For usability and awareness reasons we introduced a unified icon to identify that a web site is equipped with a ReadSpeaker web reading service. When website visitors see this icon, they learn what happens if the icon is clicked; the page will be read out loud to them. We propose a variety of buttons in the different languages we support and with many color and size options. Of course you can also design and use your own button if ours doesn’t fit in with the look and feel of your site. If you want to find out more about our speech as a service solutions, you can also contact us directly.