The Future of AI Voice Technology at Voice & AI 2024

This fall, ReadSpeaker had the pleasure of sponsoring and exhibiting at Voice & AI and GovAI, held in Arlington, VA.

The event brought together innovators, thought leaders, and forward-thinking organizations to discuss the future of voice and AI technology. With a mix of engaging sessions, dynamic keynotes, and exciting exhibits, the conference offered a glimpse into the rapidly evolving landscape of AI-powered solutions.

As sponsors, our team from ReadSpeaker showcased our cutting-edge AI voice solutions, connecting with industry leaders and hearing firsthand the challenges they face and the opportunities they see.

Our VP of Sales, Paul Stisser, gave an engaging keynote on how AI-powered voice technology can create more inclusive and engaging experiences. Our President of North America, Matthew Muldoon, was interviewed, sharing how ReadSpeaker is leading the way in customized, secure, and multilingual AI voice technology.

Here are some key takeaways from the event:

1. AI Strategy Is Now a Leadership Imperative

It was clear from conversations and sessions that AI is here to stay. Forward-looking organizations are not only leveraging AI solutions, but actively building AI strategies – and even establishing roles like Chief AI Officer to steer these efforts. The next few years should be exciting as AI adoption only increases.

AI voice solutions emerged as a key pillar in these AI strategies, drawing many industry leaders to the Voice & AI event. Companies are increasingly leveraging AI voice to differentiate themselves from competitors and enhance customer experiences across all touchpoints.

2. Ethical AI Voice Matters More Than Ever

Our team had some inspiring conversations with leaders across industries who resonated with ReadSpeaker’s deeply rooted position on Ethical AI voice technology. Attendees  also highlighted the increasing importance of ethical AI.

In highly regulated sectors, such as government, organizations are looking for trusted partners who align with their values. Aligning with ethical AI providers and ensuring that you use ethical AI voices for your business protects your data, your customers, and your brand.

Our latest one pager guide outlines what it takes to ethically create and deploy AI voices – from contractual safeguards to controlled use.

3. Custom AI Voice is a Game-Changer for Customer Experience

Leading brands are leveraging AI voice to transform customer experience (CX) at their organization, bringing new levels of personalization and accessibility.

At ReadSpeaker, we’ve always believed in creating solutions that are tailored to the unique needs of our clients, and this resonated deeply with attendees.

Our custom voice offering stood out, with our ability to create exclusive AI voices in our VoiceLab.

Learn how ReadSpeaker VoiceLab powered Sonos Voice Control.

What stood out:

• Attendees were particularly interested in the personalized, on-premise deployment options we offer. This is especially critical for government and high-security industries, where data control is paramount.
• While accessibility is important, the standout demand was for solutions that support multiple languages and dialects to power onboarding, training, and customer-facing tools.

A unique Custom Voice makes your organization distinctive and instantly recognizable. Whether it’s creating branded voices for chatbots or developing training modules with natural-sounding narration, the ability to craft a solution tailored to an organization’s identity and goals is a game-changer.

Ready to Elevate Your AI Voice Strategy?

Voice & AI and GovAI 2024 confirmed what we’ve long known here at ReadSpeaker: the voice AI space continues to grow rapidly, and organizations are eager to harness its potential.

From customized voice solutions and multilingual capabilities, to secure deployment options – ReadSpeaker continues to lead the way in helping businesses and governments achieve their goals.

We’re excited to build on the momentum from this event and continue delivering the tools that empower our partners to succeed. If you’re ready to take your voice strategy to the next level, let’s talk.

Contact us to learn how ReadSpeaker can transform your organization’s voice experience.