ReadSpeaker puts a lot of emphasis on the quality of the support that we provide to our customers.
Support is a key component of our company, and we strive to help our customers as efficiently as possible.
Our Support Team is based in Uppsala, Sweden. We provide support via email and telephone to our customers in over 70 countries ranging from Oman to Singapore, Tunisia to Sweden, Brazil to Canada, Mexico to Switzerland, US to France, and more!
All of our Enterprise customers have access to our support phone number and email in their ReadSpeaker Customer Portal account and also here when technical support is needed:
- Europe: +46 (0)18 60 44 41
- North America: (877) 225 13 06 (toll free)
- Email: firstname.lastname@example.org
- For support regarding IVONA voices: email@example.com
- For support regarding rSpeak voices: firstname.lastname@example.org
- For support regarding VoiceText Voices: email@example.com
Our support hours are between 8am – 10pm CET (Central European Time).
We offer support in English and Swedish.
Our Support team is there to answer any questions that might arise during the implementation phase. We can also assist you in any maintenance, such as upgrades or additional implementations, on a constant basis.
With ReadSpeaker, you have your own dictionary. We can adapt the pronunciation of your words, acronyms, and abbreviations, thereby providing you with as close to perfect as possible reading of your industry-specific jargon. Our linguists are there to help you when needed.
When you require something that differs from our out-of-the-box solutions, our Development team are able to tweak our existing services or come up with new ways to implement online text to speech on your websites and mobile apps.