Blog


Customer Support Key Performance Indicators That Matter

Customer support is a key element to evaluate when choosing SaaS solutions. Making that evaluation begins with understanding which customer support key performance indicators are most instructive in determining SaaS support quality. Most of these KPIs will likely be familiar, but there are some important distinctions to keep in mind given the unique nature of […]

Customer Support Key Performance Indicators That Matter: Read the full article »

Global Accessibility Awareness Day

Imagine living in today’s technology driven society, but without access to the technological tools that shape our daily lives. Not easy, right? Many routine, daily tasks would become needlessly difficult, and complex digital tasks would be near-impossible. For many people, this is reality, and it’s a reality that Global Accessibility Awareness Day aims to change for the better. […]

Global Accessibility Awareness Day: Read the full article »

Text-to-Speech Case Study with The Virtual High School

This is post #7 of 7 in the series “The Future of Education” All this theory about text to speech is sound and practical, but how does this work with students? Storie Walsh, the director of instructional technology at the Virtual High School (VHS), is happy to explain. VHS offers schools and students online classes that […]

Text-to-Speech Case Study with The Virtual High School: Read the full article »

Benefits of ePub3

When e-readers hit the market, the process of shopping for and consuming texts changed forever, but even that seismic shift is in the relative rear-view. Now you don’t even need a dedicated e-reader to shop for and read texts. It can be done with your smartphone, tablet, mp3 player, laptop, or just about any other […]

Benefits of ePub3: Read the full article »

Ease of Use of Text-to-Speech Technology

This is post #6 of 7 in the series “The Future of Education” Adding the ReadSpeaker text-to-speech service to your school’s website or teacher-created materials is easy, too. If you use templates consistently, the addition of a small piece of code can automatically enable all content to be read out loud. For instance, customers Cengage […]

Ease of Use of Text-to-Speech Technology: Read the full article »

Adding ReadSpeaker to Educational Material

This is post #5 of 7 in the series “The Future of Education” In the educational market, ReadSpeaker provides the benefits of its text-to-speech services to various educational segments. Schools such as Minnesota Infinity, Calgary Catholic, Georgia Virtual School, Gwinnett Online Campus, Anaheim School District, Clark County School District, The Virtual High School, SCcyber, and […]

Adding ReadSpeaker to Educational Material: Read the full article »

Understanding Universal Design for Learning

This is post #4 of 7 in the series “The Future of Education” The concept of Universal Design for Learning (UDL) is easy enough to understand, but what does it look like in a school, and how is text to speech a part of UDL? UDL is a set of principles that provides an instructional […]

Understanding Universal Design for Learning: Read the full article »

Individualized Learning and Universal Design for Learning

This is post #2 of 7 in the series “The Future of Education” Individualized learning happens mostly for special education students, as called for in their Individual Education Plans. But some leading schools are starting to put these forces together to create individual plans for each student. When this happens, Universal Design for Learning (UDL) […]

Individualized Learning and Universal Design for Learning: Read the full article »